Omni Content & Syndication Specialist

About us

Dorel Industries Juvenile Division is looking for someone to join our eCommerce business as part of our Sales team and help drive Omni growth strategy for the U.S. This is a catalyst role responsible for driving growth and profit for key accounts.

Your mission

The Omni Content & Syndication Specialist will have a passion for eCommerce, be a great problem solver, and successfully interface with key cross-functional teams across the company. This role must be able to successfully balance creative thinking with analytical know-how to drive results.

Key responsibilities

This role is responsible for closely monitoring and maintaining the day-to-day operations of DJG US’s Omni retail presence. The Omni Content & Syndication Specialist will spend most of their days focused on product detail page content & assets, item setups, content health auditing, assortment management, and site operational issue management. Ultimately, this role will be responsible for delivering a compelling consumer experience across Dorel Juvenile’s product detail pages.

Candidates must be comfortable juggling multiple priorities and possess strong communication and interpersonal skills. Successful individuals will possess a proven track record of leading change, anticipating challenges, and providing solutions that add value. This position will report directly to the Director of Omni-Retail Site Experience.

Key Responsibilities

• Day-to-day product detail page maintenance: drive digital shelf improvements, leading efforts for continual optimizations to maximize eCommerce conversion
• Communicate potential site issues and challenges impacting sales or requiring adjustment of procedures to maximize potential. Requires analysis of the site from a customer’s perspective.
• Own new item setup and collaborate with merchandising teams to assure that setup is completed on-time, optimized, and without error.
• Monitor and maintain active product assortment to ensure all items are properly audited on on-going basis.
• Collaborate with Brand and Product Marketing teams to ensure all GTM assets are delivered on-time and aligned with launch plans for seamless item setup and syndication across all digital channels.
• Maintain retailer-specific data maps & documentation to ensure accurate mapping of product attribution to retail channel templates
• Quarterly review of current site technologies, procedures, and 3rd party vendor capabilities, future site changes, and industry trends.

Your profile

Experience and Skills

• Bachelor’s degree or equivalent experience is required
• 2+ Years of detailed eCommerce experience preferred; must be digitally savvy
• Extremely detail-oriented
• Proven ability to collaborate with multiple different teams of cross-functional partners
• Enjoys working with a team, as well as independently with a bias towards action (entrepreneurial self-starter)
• Advanced Microsoft Access, Excel, & presentation skills
• Familiarity with content syndication ecosystems (e.g., Salsify) and experience troubleshooting asset publishing errors
• Ability to quickly learn new data systems, methodologies, and data visualization software
• Strong understanding of product attribution models across retailers and how these drive search, browse, and conversion.
• Balance of left brain (quantitative analysis, data-driven) & right brain (creativity, out-of-the box thinking)
• Excellent written and oral communication skills are required
• Must have a track record of prioritizing and successfully delivering multiple initiatives on-time

Are you ready to grow with us?

Dorel Juvenile provides people the invaluable opportunity to make a difference. To work on leading brands together with talented people across the globe, and to keep growing both personally and professionally.

Take the next step in your career and join our quest to improve the parenting journey for millions of families around the world.