Deduction Analyst

About us

Dorel Industries Inc. (TSX: DII.B, DII.A) is a global organization, operating two distinct businesses in juvenile products and home products. Dorel’s strength lies in the diversity, innovation, and quality of its products as well as the superiority of its brands. Dorel Juvenile’s powerfully branded products include global brands Maxi-Cosi and Tiny Love, complemented by regional brands such as Safety 1st, BebeConfort, Cosco, and Infanti. Dorel Home, with its comprehensive e-commerce platform, markets a wide assortment of domestically produced and imported furniture. Dorel has annual sales of US$1.7 billion and employs approximately 4,200 people in facilities located in twenty-two countries worldwide.

Your mission

The Deduction Analyst investigates and analyzes outstanding customer deductions/chargebacks to determine if they are in compliance with the terms of the applicable agreement. In this position, you will work with our sales, customer service and warehouse teams to ensure appropriate documentation is completed to dispute invalid deductions and collect outstanding amounts from the customer.

This position reports to the Deduction Analyst Supervisor.

This role will be eligible for a hybrid (mix of on-site/remote) work schedule.

Key responsibilities

Key Responsibilities

Research and analyze customer deductions

• Responsible for researching, analyzing, root cause analysis and problem solving of customer deductions and disputes.
• Validate and track program deductions against agreed upon terms
• Review chargeback details to identify root causes and/or trends
• Clearly communicating with sales, distribution, etc. trends created by customers that could adversely affect the company’s earnings
• Responsible for all US and Canada return requests. Requests can come in from the consumer, retailer, or customer service representatives.
• Authorize return requests from consumers/retailers to be brought back to the warehouse due to defect, damage, refusal, or other return criteria
• Issue UPS return labels for US and Canada on each product that needs to be returned to the company

Support the accounting team during month-end close

• Research and correct account discrepancies
• Prepare and adjust journal entries
• Follow Dorel’s established accounting processes

Your profile

Education, Licenses, and/or Certification Requirements

• High school diploma or GED required
• Associate degree or higher in Accounting or Finance preferred
• And/Or 2+ years’ experience in accounting or related field

Experience and Skills

• Intermediate to Advanced level MS Office Skills, Excel is a must
• Excellent verbal, written and interpersonal communication skills
• Detail oriented with excellent organizational and time management skills, ability to work independently and proactively take charge of accomplishing goals as well as ability to continually prioritize workload as needed
• Meticulous attention to detail and technical aptitude
• Willingness to establish and maintain effective working relationships
• Excellent problem-solving skills

Are you ready to grow with us?

All of our talented employees share the same mission: to Care for Precious Life. We help families live carefree lives by providing them with juvenile products with the highest safety and comfort standards. Our frontrunner mentality matches our position as a global market leader. Being first means we forge our own path, we explore new ways to enhance our brands. We are continuously reinforcing our leading position and believe that team spirit, personal drive, and accountability can make a real difference in achieving sustainable growth.