IT Specialist

Vila do Conde
5 May 2022

Sobre nós

Dorel Juvenile is the world's leading juvenile products company. Our products are available in more than 100 countries. All of our talented employees share the same mission: to Care for Precious Life. We help families live carefree lives by providing them with juvenile products that rank highest in consumer reviews. That's what sets our products apart; durable, helpful and caring.

Sua missão

An exciting opportunity has come up within the IT Services department for a proactive and enthusiastic Application Support Engineer! The Application Support Engineer is part of a team responsible for the support of our Business Application. The main focus of this position is on our ERP system (M3-Infor) and Logistics applications such as our Warehouse Management System. In your role, you must have a good understanding of business processes within the ERP landscape as well as the connected Warehouse Logistics applications.

Principais responsabilidades

• To support ongoing initiatives/projects as an SME (Subject Matter Expert) • To support Service Desk Team on escalation incidents. • To act as a solution architect making the link between business needs and IT initiatives/projects • To support Project Managers on ongoing initiatives/projects on applications under his scope • To lead optimization streams of all applications under his scope • To follow applications roadmap from external partners and promote optimizations to be implemented

Seu perfil

• Bachelor or Master degree Computer Science or Information Technology, with > 3 years relevant experience, • Excellent English, both written and spoken, • Ability to troubleshoot complex business process issues, • Able to form own vision, from which you lead a process, a project, a policy issue or a department, and advise management, • Able to contribute to complex project take interests of multiple stakeholders into account • Good understanding of ERP Business processes and interface mappings between ERP infrastructure and its various subsystems. • Good understanding of Warehouse Logistic processes, such as Warehouse Management Systems, carriers / Label printing is a plus • Open mindedness to different cultures. • Can think strategically and at the same time act operationally • Enthusiastic, flexible and honest • Team work mindset

Está pronto para crescer connosco?

The people behind our products and brands make Dorel Juvenile an even stronger company. We are extending our leading market position and believe team spirit, personal drive, and accountability can make a real difference in achieving sustainable growth. This is essential to our future. We invite you to grow with us! Send your resume in English. Only the candidates with the pretended profile, will be contacted in two weeks’ time. Only the candidates with the pretended profile, will be contacted in two weeks’ time.