Shipping Office Specialist

Columbus IN
, 
United States
3 August 2023

About us

Dorel Industries Inc. (TSX: DII.B, DII.A) is a global organization, operating two distinct businesses in juvenile products and home products. Dorel’s strength lies in the diversity, innovation, and quality of its products as well as the superiority of its brands. Dorel Juvenile’s powerfully branded products include global brands Maxi-Cosi and Tiny Love, complemented by regional brands such as Safety 1st, BebeConfort, Cosco, and Infanti. Dorel Home, with its comprehensive e-commerce platform, markets a wide assortment of domestically produced and imported furniture. Dorel has annual sales of US$1.7 billion and employs approximately 4,200 people in facilities located in twenty-two countries worldwide.

Your mission

The Shipping Office Specialist is responsible for communicating all shipping issues and inventory needs with warehouse supervisors, workers and customer service representatives. This is a first shift position (8:00 a.m. - 5:00 p.m.) and will report directly to the Shipping Manager. 

Key responsibilities

  • Create picks, replenishments and re-suggesting picks in error
  • Provide superior service at dispatch window for drivers
  • Print LTL shipping documents, collate TL shipping documents and providing additional support as needed
  • Work closely with internal Shipping Planners
  • Communicate with carriers and drivers for outbound truck load shipments
  • Invoice customer shipments
  • Update and maintain accurate and timely shipping information through various internal communication methods (shipping display monitors, phone, email, etc.)
  • Notify Supervisors and floor leads of detention and live load issues
  • Participate daily with general housekeeping of warehouse
  • Perform all job duties in a safe manner and follow all safety procedures.

Your profile

Education, Licenses, and/or Certification Requirements:

  • High school diploma or GED required. Associates Degree or higher preferred.

Experience and Skills

  • Minimum 1 year experience in a shipping, receiving or customer service role; preferably in a fast-paced distribution environment.
  • Prior experience with an RF-based warehouse management system (WMS).
  • Ability to effectively communicate verbally and in writing.
  • Ability to follow written or verbal instructions.
  • Ability to prepare reports and compose correspondence as needed.
  • Ability to work under pressure in a fast paced environment.
  • Proficient Microsoft Excel, Office Suite.
  • Strong problem solving skills and attention to detail.
  • Strong familiarity with JD Edwards WMS
  • Ability to work in a team environment and nights/weekends as business requires.

Are you ready to grow with us?

All of our talented employees share the same mission: to Care for Precious Life. We help families live carefree lives by providing them with juvenile products with the highest safety and comfort standards. Our frontrunner mentality matches our position as a global market leader. Being first means we forge our own path, we explore new ways to enhance our brands. We are continuously reinforcing our leading position and believe that team spirit, personal drive, and accountability can make a real difference in achieving sustainable growth.

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