Demand Specialist Amazon

Vos missions

As demand specialist you will report to the European Demand team leader into the Supply chain department, you are the key contact for our 5 Amazon markets (Germany, UK, France, Italy and Spain) and as a such, you manage the demand and product availability. This position is based in france (Cholet). Working in close collaboration with the Business Unit Amazon and point of contact of the Supply chain for all other department in Dorel (KAMs, Content team, Customer Service, Quality, Marketing…) you are responsible for:

Managing the demand for Amazon:

• Analyze availability and secure deals (Prime day, Black Friday)
• Anticipate shortages and solve them in close collaboration with supply partners
• Allocate orders on a weekly basis and make sure we are serving Amazon correctly among the forecasts. FOB management
• Analysis of the orders cancellation and put into place all necessary actions to limit them.

Proposing offers/promotions on sales requests: building the offer, push excess & obsolete, answer requests about availability

Managing New products introduction for Amazon:

• Make sure that all conditions are ready on time to start to sell our new products
• Secure the launch of products or new collection
• Do regular follow up of the situation and communicate regularly to all stakeholders
• Manage the demand in case of issue

Analyzing KPI Availability & Delivery Performance and putting into place action plans and all necessary actions to improve our service level.

Working on projects such as country extensions (2 countries in 2020 The Netherlands and Poland), vendor flex etc…

Process improvement: being the supply chain point of contact for all topics that may improve our service to our customer, put into place all tools, reports that allow you to pilot the activity. Point out the behaviors that might disrupt our supply chain and put into place action plan to solve them.

Votre profil

Graduated with a 3 years diploma in a Business, Financial or Logistical School, you are service driven and like to search for the best solutions in close collaboration with other members of the supply chain (planners, manufacturing planners, forecasters) in a European environment

Dynamic and reactive you like to find the best availability of products for your contacts, having a good balance between service given to your market and stock constraints.

Your strong personality and communication skills allow you to highly contribute and lead discussion into the different sales meetings into the Amazon Business Unit. You like to convince people with facts to win the argument.

You like to challenge and questions your contacts to make sure what you are validating in term of demand makes sense for the market and meet the organization requirements

Excel has no secrets for you. Knowing nSkep Procurement Planning or another APS is a plus.

Your English is fluent and is a must have in a multicultural company such as Dorel Juvenile. Another language like German, Dutch, Italian, or Spanish is a plus.

Ready to grow with us?